Privacy

Last updated: 24 October 2025

Welcome to YardSteel.com.au (“YardSteel”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website yardsteel.com.au (“the Site”). By using our Site, you agree to the terms outlined below.

1. Information We Collect

We collect personal information you provide to us directly and information collected automatically when you use our website.

A. Information You Provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by Shopify Payments, PayPal, or Afterpay)
  • Order details and purchase history
  • Messages, reviews, or inquiries you send us

B. Information Collected Automatically

  • IP address
  • Device type and browser
  • Operating system
  • Pages visited and time spent on the Site
  • Cookies and tracking technologies

2. How We Use Your Information

  • To process and deliver your orders
  • To communicate with you about your order or inquiries
  • To improve our products and services
  • To personalise your experience on our Site
  • To send marketing and promotional content (if you have opted in)
  • To comply with legal obligations and prevent fraud

3. Sharing Your Information

We share your information only with trusted third parties who help us run our business, including:

  • Shopify – our ecommerce platform
  • Payment processors – such as Shopify Payments, PayPal, and Afterpay
  • Advertising partners – Google Ads, Facebook/Instagram (Meta), and analytics services
  • Email marketing services – such as Brevo and Klaviyo
  • Shipping and logistics providers

4. Cookies and Tracking

We use cookies and similar technologies to operate our Site, remember preferences, and understand how visitors use our store. You can control or disable cookies through your browser settings, though some parts of the Site may not function properly if you do.

5. Advertising and Remarketing

We use Google Ads and Meta (Facebook/Instagram) remarketing to display relevant ads based on your browsing behaviour.

You can opt out of personalised advertising at Google and Meta directly.

6. Email Marketing

If you subscribe to our mailing list, we may send updates, offers, or product news. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

7. Data Storage and Security

Your data is stored securely by Shopify and our service providers using encryption, firewalls, and restricted access. While we take all reasonable precautions, no online system is completely secure.

8. Retention of Data

We retain your data only as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes. You may request deletion of your personal data at any time.

9. International Transfers

Some of our providers (such as Shopify, Google, and Meta) are located overseas. By using our Site, you consent to the transfer of your data outside of Australia.

10. Your Rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate details
  • Withdraw consent for marketing communications
  • Request deletion of your personal information (where applicable)

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date above.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: